Aces Hardware

 
Module Name Problem / Issue Reported SOLUTION No.
HARDW 1)As the Range Office is situated in the First Floor and only one  printer is connected  for  ACES in the Second Floor (In Divisional Office). The  Range staff have to visit second floor  to ascertain the status of print out.  Hence it is requested that printers (ACES) may be  provided for all the   five  Range Offices of this Division. 1005
HARDW 2)Air conditioner for the server room may be provided as advised by ACES Technician. 1005
HARDW DGS Comments: This is a Local Issue. Hence, this may be sorted out at Commissionerate  level.    1005
HARDW (v)              Very often unable to get connectivity to the server.  Response of the system is very slow.  While working in the ACES module, the server gets disconnected suddenly and it takes a long time to get reconnected.                                                   1023
HARDW DGS Comments: Complaints of this nature may be lodged with SI helpdesk . 1023
HARDW       2.   Posting of Resident Engineer at Mogappair office Complex is kept waiting despite  being principally accepted in the last review meeting.  This may kindly be  expedited. 1034
HARDW DGS Comments: The issue may be taken up with the Hqrs WAN/LAN team. 1034
HARDW 1.    The network connectivity of ACES software is very slow, and sometimes it does not open for days, particularly during the peak period 8th to 12th of every month. 1043
HARDW  DGS Comments: Complaints may be lodged with SI helpdesk. 1043
HARDW 1.                 Mail server & the system often slows down affecting free flow of mail communicating the password from the system & the registration work.    1108
HARDW DGS COMMENTS:  Complaints may be lodged with SI help desk. 1108

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