|Module Name||Problem / Issue Reported||SOLUTION No.|
|HARDW||1)As the Range Office is situated in the First Floor and only one printer is connected for ACES in the Second Floor (In Divisional Office). The Range staff have to visit second floor to ascertain the status of print out. Hence it is requested that printers (ACES) may be provided for all the five Range Offices of this Division.||1005|
|HARDW||2)Air conditioner for the server room may be provided as advised by ACES Technician.||1005|
|HARDW||DGS Comments: This is a Local Issue. Hence, this may be sorted out at Commissionerate level.||1005|
|HARDW||(v) Very often unable to get connectivity to the server. Response of the system is very slow. While working in the ACES module, the server gets disconnected suddenly and it takes a long time to get reconnected.||1023|
|HARDW||DGS Comments: Complaints of this nature may be lodged with SI helpdesk .||1023|
|HARDW||2. Posting of Resident Engineer at Mogappair office Complex is kept waiting despite being principally accepted in the last review meeting. This may kindly be expedited.||1034|
|HARDW||DGS Comments: The issue may be taken up with the Hqrs WAN/LAN team.||1034|
|HARDW||1. The network connectivity of ACES software is very slow, and sometimes it does not open for days, particularly during the peak period 8th to 12th of every month.||1043|
|HARDW||DGS Comments: Complaints may be lodged with SI helpdesk.||1043|
|HARDW||1. Mail server & the system often slows down affecting free flow of mail communicating the password from the system & the registration work.||1108|
|HARDW||DGS COMMENTS: Complaints may be lodged with SI help desk.||1108|
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